Banner Staff Writer
Bradley Healthcare and Rehabilitation Center board members agreed Tuesday night to instate the Tom Geren Excellence Award as an employee appreciation opportunity in honor of the late center employee.
Dennis Burtnett, BHRC administrator, presented the idea to the board.
Nominations will be made through the center’s share cards with, “the worthy employee [displaying] the great characteristics and high standards that Tom Geren exhibited during his many years of employment here.”
Geren served as a social services assistant at the center before his death in March. Burtnett explained Geren handled his job and approached others with a wonderful sense of humor.
“He had the ability to resolve even the most difficult problem,” Burtnett said. “He was often the first person to enter into a conflict between residents [to resolve disagreements].”
The late center employee was also usually the first to address a problem and make it go away.
“We miss him,” Burtnett said. “A lot of people miss him terribly.”
Department heads will choose the award winner from a nominee list each month. Award winners will receive a day off with pay; a certificate acknowledging the honor; and a picture posted in the lobby.
According to Burtnett, the principles and characteristics looked for in recipients are:
- A good attendance;
- A positive attitude to include being friendly, helpful and smiling;
- Goes above and beyond what is expected;
- Steps out of their job description;
- Understands and practices patient-centered care;
- A good team player; and
- Loved by residents, families and staff.
Burtnett also introduced a new assessment tool being presented to nursing facilities across the country. The program is called Quality Assurance and Performance Improvement. Centers for Medicare & Medicaid Services stated the program is, “the merger of two complementary approaches to quality.”
The performance improvement aspect of QAPI will complement the existing Quality Assessment and Assurance provision, according to CMS. The new component will “reinforce the critical importance of how nursing facilities establish and maintain accountability for QAPI processes in order to sustain quality care and quality of life for nursing home residents.”
Five elements dictate the QAPI design: design and scope; governance and leadership; feedback, data systems and monitoring; performance improvement projects; and systematic analysis and systemic action.
Board members were at odds as to how the new program will impact the nursing home. More information will be presented by Burtnett at the next board meeting.
Sandy Brock, controller and Human Resources director, was asked to research and present the center’s employee cafe numbers to the board in August.