Signature HealthCARE of Cleveland earns 5-star rating
by BETTIE MARLOWE Banner Staff Writer
Feb 16, 2014 | 1970 views | 0 0 comments | 69 69 recommendations | email to a friend | print
Signature HealthCARE of Cleveland
In honor of SHC’s achievement, a banner recognizing the nursing homes’s distinction was unfurled and balloons were released during the celebration Feb. 7.
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Signature HealthCARE of Cleveland is proud to announce that it has earned a five-star rating from the Centers for Medicare & Medicaid Services, the federal government agency tasked with oversight of nursing home quality. A five-star rating is the highest rating a nursing home can receive.

Under the five-star rating system, nursing homes are assessed in three main categories: health inspections, quality measures and staffing. The overall rating combines scores received in each of the three categories.

The system is intended to help consumers, families and caregivers compare nursing homes more easily. The star rating system uses a 1- to 5-star scale — much like the hospitality industry. It addresses concern for the patients: “Do you have what you need — are you happy in this facility?”

In honor of SHC’s achievement, a banner recognizing the nursing homes’s distinction was unfurled during the celebration Feb. 7. Mayors Tom Rowland and Gary Davis, along with Dale Hughes, were in attendance at the event to congratulate Signature’s staff and residents.

“I couldn’t be prouder of our staff at SHC of Cleveland,” said facility administrator/CEO Tiffany Sawyer. “It is because of their daily commitment, diligence, hard work and compassion that we received the five-star rating which, most importantly, is a reflection of the care we are providing and that our residents so deserve.”

SHC of Cleveland, formerly Cleveland Care & Rehabilitation Center, is a 100-bed skilled-nursing and rehabilitation center located at 2750 Executive Park in Cleveland. The center provides skilled, intermediate and palliative nursing care. Additional services include physical, occupational and speech therapies; a 24-hour physician on call; vibrant quality of life/activities programming and more.

The center employs a full-time chaplain, Carl Caffrey, also — the only center in the county to do so — and is a reflection of Signature HealthCARE’s culture, which embraces spirituality as part of the overall healing process for those who choose.

In addition, the center partners closely with Lee University on initiatives such as the ‘Adopt A Grandparent’ program and local high schools mentoring students in various health care programs such as nurse’s aide, therapy and nursing.

Signature HealthCare of Cleveland is one of 90 locations operated by Louisville, Ky.-based Signature HealthCARE. More than a fourth of Signature’s buildings have five-star CMS rankings, and nearly half have 4-star or 5-star rankings.

Currently in the state of Tennessee, there are 322 facilities with only 59 which have received a five-star rating. This puts Signature HealthCare of Cleveland in the top 5 percent of the all facilities in the state of Tennessee. SHC of Cleveland is proud to be the only 5-star nursing home at this time in the surrounding nine-county area including Hamilton and Bradley counties.

To learn more about the ratings system, visit