This award is given to the one Jackson Hewitt location that achieved the highest client retention rate for offices filing between 5,000 and 9,999 returns during the 2013 tax season.
“This franchise ranks ‘tops’ in client retention for many reasons,” said Phil Sanford, President and CEO, Jackson Hewitt Tax Service Inc. “Their focus on tax preparer education gives clients a professional, accurate tax return. Leveraging their small-town presence, customers know they’ll receive excellent care from start to finish. And returning customers get a personal call each year, reminding them to come in now, or make an appointment at their convenience. They’ve got a team of amazing Tax Pros, focused on delivering the best customer service around.”
“We are so honored to receive this award,” said Van Daughtry. “We’ve been a part of East Tennessee for about 7 years and currently have six locations including our main office at Willow Pointe Shopping Center in Cleveland as well as inside the Walmart stores in Athens, Cleveland, Dayton, and Ooltewah. We truly owe this award to our hard working team members and our loyal customers who continue to come to us each year.”
Jackson Hewitt Tax Service Inc. is an industry-leading provider of full service individual federal and state income tax preparation, with more than 6,800 franchised and company-owned locations throughout the United States, including 2,800 located in Walmart stores nationwide, and more than 400 Sears stores in the United States and Puerto Rico in the 2013 tax season.
Jackson Hewitt Tax Service also offers an online tax preparation product at www.JacksonHewitt Online.com. For more information, or to locate your neighborhood Jackson Hewitt office, visit www.JacksonHewitt.com or call 1-800-407-8051.