Burtnett’s report came during Tuesday’s monthly session of the facility’s board.
Burtnett said a six-month window opened on July 18. Inspectors from the state may appear at any time in that time frame to conduct an inspection. The facility has taken steps to ensure a positive review. Burtnett said citations received by other centers have been gathered to cross check against BHRC.
“The fact that you get a deficiency does not mean you are a bad facility,” Burtnett said. “You will probably get at least six [F-tags].”
F-tags are used to identify specific federal nursing home guidelines. Citations are received for each F-tag not met. The number of different F-tags ranges into the hundreds.
In other news, Burtnett said the facility wants to reduce the number of residents in restraints from 21 to three. According to Burtnett, the Sunshine room at the facility may aid in the reduction.
“Residents who qualify include people who are possibly a fall-risk, those with behavioral problems, or residents currently in restraints,” Burtnett said.
One-on-one care is not financially viable. The Sunshine room allows one staff member to focus on four to five residents at a time. Burtnett projects the program to host a group of residents as large as 20. The back half of wing one’s dining hall is currently being used for the program. A partition has been set up with plenty of room left for dining. Residents in the Sunshine room are taken to the dining hall for activities.
“The purpose of the Sunshine room is largely to reduce the number of residents in restraints. We do not know of one active in Tennessee right now,” Burtnett said. “I would love to bring the number of restraints way down, but I intend to use the Sunshine room for other residents, as well.”
The board said goodbye to Commissioner Cliff Eason and hello to Commissioner Robert Rominger. Eason will be leaving the County Commission this fall. Rominger was chosen to replace him as the commissioner on the board.
“Cliff you came in and paid attention, as well as, read old literature and studied. You asked questions and were a really good addition to the board,” said John Stanberry, board chairman.
Eason thanked board members for their comments.
“It is very clear to me you enjoy your job and I am very proud of what we do here at the nursing home. This is a top-notch facility and I appreciate you allowing me to serve with you this past year. I am leaving you in capable hands [Rominger’s],” Eason said.
Other news discussed includes:
- All department heads will be participating in an inspection Burtnett called “the View.” The View consists of department heads looking at the facility from a physical plant standpoint. Burtnett said he wanted to make sure the facility looked great from the inside out.
- The Share comment cards appear to be well-received by the residents. The comment box is now more visible and the Share papers have been placed in front of the boxes. A number of responses were received by residents and staff alike. Share comments can be anything from a compliment to a complaint about how beds are made. Complaints made by residents and the staff have been addressed.
- The resident, family, and employee satisfaction survey, My Interview, should launch this fall. Burtnett said he hopes to have the surveys out to residents and their families by this fall. Employees will receive the survey a little later in the year. Administrators are currently in the process of developing data needed for My Interview.