Bradley Healthcare and Rehabilitation Center has announced the appointment of Sandra Reid Lingo as its new director of nursing.
The action came during a recent board meeting.
Lingo is a registered nurse and a certified director of nursing administration.
She hit the ground running and has been pleased with the response by the center’s staff.
“There is more heart in this building than I have ever seen in a facility before,” Lingo said. “This is their community, this is their town. This is their heart and soul. They believe in where they work.”
Lingo started her career at the center 22 years ago. She received her nursing degree from Southern Adventist University and spent five years working at Emory University Hospital in Atlanta.
According to Lingo, she was a member of the first hand-transplant team before transitioning to an education-focused role. Her new position allowed her to work with recently graduated medical students. When she had the opportunity to become a director of nursing she, “Took it, embraced it, loved it and found my niche and passion.”
She said her goal is to raise the standards of the nurses who work with the residents and the families of residents at the center.
According to Lingo, the nurses are doing a good job.
“I want to grow nurses, not just in their clinical skills, but in their profession,” Lingo said. “We should nurse from the heart. We can have all the good knowledge in the world, but it has to come from the heart.”
She experienced what it feels like to be on the other side of the bed when her husband was involved in a freak accident. A forklift turned over on him and he had to spend time in Atlanta for recovery. His stint in the hospital gave her a front-row seat to two types of nurses: those with great bedside manners and no clinical knowledge or those with excellent bedside manners and no clinical knowledge.
She challenged herself to help other nurses merge the two skills.
“I’m an empowerer. I want to get [nurses] the tools they need to do their job. When you are a director of nursing you don’t have workers on a line — they are professionals,” Lingo said. “They have been to school, they know their stuff. I need to determine what skills they need to do their job better.”
She said her return to the center has been wonderful.
“I don’t think I even realized what a perfect fit it was for me until I got here. The staff is so hungry for help to do their job better,” Lingo said. “They say, ‘We know we give good care. How do we present that care so everyone knows it?’”
Lingo’s overall goal is to provide nurses with the assessment skills to take care of the residents’ needs. She wants them to become an advocate for their residents’ physical, emotional and mental care.