The company chosen for the transition is PointClickCare. Bradley Healthcare is not alone in its choice of the platform. According to the company’s website, PointClickCare has completed more than 9,000 “successful” implementations.
Administrators at the center have spoken with a financial coach over the phone. A clinical coach will also be consulted as the transition progresses. In addition, the company offers in-service training. Center employees have already undergone three.
“It seems to be going pretty smoothly,” Burtnett said. “You can go back and watch, if someone misses a seminar.”
Accounts receivable and clinical MBS will transition first on May 1.
Three computer companies are currently vying for the opportunity to manage the center’s hardware and software: Mike Collins and Associates, Integrated Health Systems and CareWorks.
An update to electronic medical records means more technology around the center’s campus. Estimated numbers project the need for more than 20 kiosks strategically placed around the building, more than 10 medcart computers and several laptops. The center’s current computers will be utilized, provided they can be updated.
Burtnett said the kiosks will allow employees to see a resident and then type in information immediately after the visit. The current method of record keeping is to write out the information manually. It is believed typing in the ADLs (activities of daily living) will result in more details.
“The feeling is when we capture the ADLs better, we are looking at our revenue increasing on a monthly basis of probably about $50,000 more a month,” Burtnett said. “Basically, better record keeping of activities of daily living will drive up our Medicare rate.”
He said the center is excited for the change.
Added Burtnett, “It is largely a positive event.”
Center representatives reported there are currently no requirements for nursing homes to keep electronic records.
Burtnett and Brock updated the board on the HealthStream Learning Center training sessions.
The program should be up and going by the middle of the month.
“This basically helps us streamline our training,” Burtnett said. “The record keeping of our training has always been a real problem. It has always been hard with 300 employees. This will help us keep a better record for who’s done what as far as training.”
He said a lot of hospitals, including downtown Chattanooga hospitals like Memorial, use the same program.
Brock said employees can go through training at their own speed outside of work, instead of sitting in a seminar at work.
Russell Phillips & Associates will train all of the center’s employees in fire prevention and response. The interactive training will also address emergency response and other fire-related topics.